Privacy Policy

1. Introduction

International Institute of Wisconsin (“IIW,” “we,” “our,” or “us”) is a non-profit organization dedicated to supporting the community through social programs, interpretation services, and resettlement support.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or make donations through third-party providers such as PayPal.

2. Information We Collect

We may collect the following information:

a. Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Donation details (amount, date, transaction ID via PayPal)
• Any information submitted through forms or communications

b. Service & Program Data

• Intake and eligibility information
• Appointment or service scheduling details
• Communication history related to services requested

c. Technical Data

• IP address
• Browser type and device information
• Website usage data (pages visited, time spent)
• Cookies and analytics data

3. How We Use Your Information

We use your information to:

• Provide and manage services and programs
• Process and acknowledge donations made via PayPal
• Maintain financial and accounting records (including QuickBooks integration)
• Schedule interpretation and support services
• Communicate with you regarding inquiries or services
• Improve our website and operations
• Comply with legal, tax, and reporting obligations

4. Donations & Payment Processing (PayPal)

All online donations are processed securely through PayPal. We do not store or have access to full credit card or banking details. PayPal handles all payment information in accordance with its own privacy policy.

We may receive limited transaction details such as:

• Donor name
• Email address
• Donation amount
• Transaction ID

This information is used for:

• Donation receipts
• Financial reporting and accounting (QuickBooks)
• Compliance and audit purposes

5. QuickBooks and Financial Systems

We use accounting systems such as QuickBooks for financial management, reporting, and compliance. Only necessary financial data (such as donation records and invoices) is stored in these systems. Access is restricted to authorized personnel only.

6. How We Share Information

We do not sell or rent personal data. We may share information only with:

• Trusted service providers (e.g., PayPal, QuickBooks, hosting providers)
• Staff, contractors, or interpreters involved in delivering services
• Legal or regulatory authorities when required by law
• Partners assisting in nonprofit operations under confidentiality agreements

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security.

8. Cookies & Analytics

Our website may use cookies to improve functionality, analyze website traffic, and enhance user experience. You may disable cookies in your browser settings.

9. Data Retention

We retain personal and donation data only as long as necessary for service delivery, legal and tax compliance, and financial auditing requirements.

10. Your Rights

You may request:

• Access to your data
• Correction of inaccurate data
• Deletion of data (where legally applicable)
• Opt-out from communications

11. Third-Party Services

Our website integrates with third-party services including:

• PayPal (donations)
• QuickBooks (accounting)
• Hosting and analytics providers

Each has its own privacy policy governing data use.

12. Children’s Privacy

We do not knowingly collect data from children under 13 without appropriate consent.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

14. Contact Us

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International Institute of Wisconsin – Privacy Commitment  |  Last reviewed: 01/01/2026